The iPhone 5 was available for purchase in the stores yesterday and to beat the lines I decided this time I would preorder, not have any shipping or handling charges and enjoy the convenience of just having it shipped directly to my house.
Let’s take a step back and talk about what happened when the iPhone 4 or as I like to call it the “4” came out. I can remember like it was yesterday. I was at work and didn’t have time to go to AT&T, beat the lines, and buy it. Plus after some research I had learned I could sell my iPhone 3 online and people would be very eager to buy it. I wanted to sell my 3 first and then use that money to buy the 4. So as the day went on about 2 in the afternoon I received a call from a coworker. She informed me the AT&T store still had quite a few of the 4 left and there were NO lines. I’m not afraid to admit it now, but I left work (was still on the clock) and made a quick run to AT&T and purchased two iPhone 4 for me and my wife. As soon as I got home I put our iPhone 3 on eBay and they sold in less than one week. It actually was pretty smooth.
Fast forward 2 years yesterday. The iPhone 5 is released and instead of going to AT&T I sit at home, check my computer and check the status of my order. Every day for the past week it says “processing” your order. What does that mean? To my credit I did preorder my iPhone on the second day it was available for preorder. I also learned my friend preordered his iPhone the very first day of the preorder sale and he too is still waiting to get his iPhone 5. This makes absolutely no sense to me. If a consumer is willing to spend the money to buy a product 7 days before you can buy it in the store why are we the ones who have to wait. Reports show that nearly 2 million iPhones were sold in the first 24 hours of the presale, but that is not an excuse. Making those people wait is a huge mistake. Apple had to know the phone was going to be extremely popular and they needed to manufacture enough. I would never believe an Apple representative if they came out and said, “Oh we had no idea the demand would be this great.”
I can understand the people who live in a big city would preorder because reports of the wait was ridiculous, but for those of us who live in a small city (yes Duluth is small) preordering just isn’t necessary and I won’t be doing that again. I guess this may be another example of how Americans want things now and not wait, but in this situation I have absolutely no reason why I should have to wait. Oh and I’m sure you are wondering but I have already sold my 4 on eBay.
I still check the status of my order probably about 4 times a day (OK it is probably more like 10) and when my new iPhone 5 comes to my door it will be one of the most amazing days ever.